We are committed to providing reliable support throughout the entire process, from production to delivery and beyond.
Once your order is in production, we will keep you updated on the progress.
Before shipment, photos or videos of the finished products can be provided for your confirmation upon request.
All products are inspected before shipment to ensure they meet agreed specifications.
Due to the nature of mass production, slight variations in color, size, or finishing may occur and are considered acceptable within industry standards.
If there are any issues with your order (such as damage, defects, or shortages), please contact us within 7 days of receiving the goods.
Please provide clear photos or videos as evidence so we can evaluate the situation quickly.
For verified issues caused by us, we will provide one of the following solutions:
We aim to respond to all inquiries within 24 hours on working days.
For urgent matters, please contact us via WhatsApp for faster assistance.
WhatsApp: +8615099992002
Email: info@sunleadco.com
